TELECOMS Operations Co-ordinator

Job PJX1194 London

Job Vacancy Description

Operations Co-ordinator Job London c£28000 – 32000 negotiable

Our client is a very well established supplier of corporate Telecoms solutions in the City of London. A privately-owned business that concentrates on excellent customer service, it has very low customer churn and has strong net new growth in its base

In recent years this reseller has seen a 60% increase in sales revenues by embracing the provision of fixed line, voice and data in unified comms solutions. Currently expanding its workforce to meet increased demand, they are urgently looking to recruit experienced new business field sales consultants. Naturally a successful sales track record is a must, the greatest personal assets you have will also centre around integrity and customer focus.

Operations Co-ordinator

The Role

As an Operations Co-ordinator working for a growing yet established Telecommunications Company located in prestigious offices in the City of London. Responsibilities include the provisioning and support of 3 lines of business – Voice, Data & Mobile.

This role would suit someone with previous faults, provisioning/delivery experience.

You will be involved in the following duties:-

*         Provisioning all Products

*         Liaising with customers and suppliers on details regarding delivery, regular updates and handovers once complete

*         Ensuring an up to date log of activity is being kept

*         Ensuring that services are being delivered to customers successfully and on time

*         Dealing with escalations and any problems on orders and Faults

*         Fault Diagnostics and liaising with Suppliers/Customers

*         Keeping customers updated via phone/email

*         Working with Salesforce / Desk CRM

*         General administration duties


As a Provisioning Coordinator you will ideally have experience in a similar role.  You will be a self-starter with the ability to multitask and work under pressure on your own and within a team. Previous experience in a busy office environment is required and the ability to prioritise.

Experience within supplier systems for WLR, Hosted, SIP, Data, Mobile and Inbound solutions and knowledge of Microsoft Office, Desk and Salesforce is highly advantageous.

Operations Co-ordinator Location

This role is based in London

Operations Co-ordinator Overall Package / OTE

28000 – 32000 plus benefits

Please call

Patrick Judges   on O20 3668 5800

Or email your details to [email protected]  apply(at)jmanetwork(dot)com

Please quote

Ref Job PJX1194

More JMA Network Jobs at www.jmanetwork.com/index.php/jobs-jma-network


Job Role                    Operations Co-ordinator Telecommunications

Job Location              London

Usual Job Tasks         wlr3, mobile , data , provisioning


About Us

Established in 2003, we are the leading specialist in Telecoms dealer and reseller recruitment and have placed over 1900 people in Telecoms since we began. We only work with companies that pass our rigorous credit checking, that are profitable, and offer good career potential for you. If you need a recruiter that does listen to you, tries to understand your needs and then seek an accurate job match, we are here… ready for your call.

Notes to all applicants

It is essential that your CV has a Mobile number and full Postcode, so that our systems can match you to live jobs! At this time we can only consider applications from candidates that are already resident in the UK, with the necessary permission to accept permanent offers of employment. For more Telecommunications jobs please visit jmanetwork.com

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